Employee-Centric Programs: U.S. Renal Care’s “All-in” Focus on First Line Manager Onboarding Experiences

Incoming employees to any organization nowadays expect a strong onboarding program whereby they are equipped with the right balance of technical and human skills needed to perform the role with excellence.

In this engaging session, Adam Morettin, group vice president of learning and development, and Kelly Bush, vice president of clinical education, share how U.S. Renal Care is shifting its thinking from first line manager training focused on technical skills to an employee-centric learning mindset. The organizational approach to the fully refreshed program is grounded in the new employee experience, balanced timeline to proficiency ― all of which is anchored in the organization’s mission, vision and values to retain top talent.