Outsourcing the learning function: Laying the goundwork for a successful transformation

Recently, IBM completed a major research effort to better understand some of the key decisions and risk mitigation strategies associated with multiprocess HR outsourcing. As part of this research effort, we conducted interviews with a range of providers,

Recently, IBM completed a major research effort to better understand some of the key decisions and risk mitigation strategies associated with multiprocess HR outsourcing. As part of this research effort, we conducted interviews with a range of providers, consultants, academics and individuals responsible for outsourcing arrangements. The findings from this research, coupled with our experience in helping clients outsource their learning function, provides us with some important insights that influence the ultimate success of a learning outsourcing effort. This report focuses on how organizations can apply the lessons from our research and experience to their own learning functions.