Excellence in Content

Excellence in Content recognizes vendors that have created superior customized and/or off-the-shelf learning content.

Excellence in Content recognizes vendors that have created superior customized and/or off-the-shelf learning content.

GOLD

Raytheon Professional Services LLC

Raytheon Professional Services LLC not only has to think about U.S. rules and regulations, it also has a responsibility to follow international laws.

Kenneth Mattern, Todd Mercer and Gary Hedlund of Raytheon Professional Services LLC.
Kenneth Mattern, Todd Mercer and Gary Hedlund of Raytheon Professional Services LLC.

The U.S. defense contractor is looking to expand its sales products and services domestically and internationally. To do this, it needs to be diligent when dealing with Export/Import, or EX/IM, regulations, especially with the U.S. Department of State International Traffic in Arms Regulations and the U.S. Department of Commerce Export Administration Regulations. Noncompliance can negatively impact the success of the business by driving up costs, slowing its responsiveness and, in the worst case, preventing international business.

With this in mind, Raytheon designed and implemented an EX/IM compliance learning program with the help of its global trade organization. Over a period of several months, the global trade team worked to create an effective learning program that met the company’s needs. Courses are divided into three categories: all employees, global trade professionals and role-specific.

A key aspect that was important to Raytheon when constructing its new learning program was that it didn’t only consist of regulations. It also wanted material that explained what Raytheon does to comply, how it operates and what it means for any individual performing a specific role. Currently, the curriculum includes 58 modules and almost 500 distinct topics.

Since implementing the new curriculum, the company has seen a reduction in violations. Where it had more than 300 violations per quarter, it is now down to 10.

SILVER

Impact

With the business environment continuously and rapidly changing, Johnson Matthey, a global sciences and chemical company, realized it needed to work on developing “ready now” midlevel leaders.

The company turned to Impact, a global leadership development consultancy, to create a new program: the Mid-Level Leaders Development Program. When Impact did an analysis to figure out key areas to target, it found midlevel leaders didn’t have the skills to transition from leading others to leading managers.

The program takes the learner on a six-month learning journey, spread across nine days, with three face-to-face modules with pre- and post-work and two inter-module bridge sessions facilitated virtually, according to the application. The goal is to teach leadership development, provide participants with the knowledge, skills and behaviors to increase their leadership effectiveness, create and deepen alignment with future leaders, and navigate change, complexity and ambiguity with agility.

Since the introduction of the program, participants at Johnson Matthey feel that the MLDP has helped them build professional success by learning effective leadership skills.

BRONZE

The Presentation Company

When Boston Scientific saw that its teams weren’t communicating effectively internally and externally, the company realized it needed some help. It turned to The Presentation Company to improve its workers’ communication skills.

Not only were things getting lost in translation, but presentations by Boston Scientific to its audience wasn’t customer-centric, leaving attendees confused with many technical terms they did not understand. To be able to present its information more effectively, The Presentation Company proposed a program that combined storytelling and data visualization to get messages across.

Since completing the program, communication has improved within the team and to the company audience.