About AAA / Automobile Club of Southern California

In 2015, AAA launched its revamped Leadership Development Program. Where previously employees completed a “one-size fits all” leadership development program when first promoted to management, the new program features three distinct levels: Fundamentals of Leadership, Leadership Excellence, and the Executive Education Program. The programs are targeted at various levels of leadership and were developed in conjunction with Dale Carnegie Training and UCSD’s Rady School of Management. All three programs feature the same five leadership competency areas and were completely customized for AAA’s business. The programs have been a critical driver in organization succession planning.