About Express Inc.

Express Inc.’s organizational development team has created an intuitive, irresistible, social and mobile learning experience for its 18,000+ employees —mostly millennials— which has, in turn, created a 40% lift in the young adult clothing company’s customer experience. Express uses Saba Cloud intelligent talent management solution to deliver a “one size fits one” learning and development experience. Express drove 100% engagement, 61% less churn, and an 80% increase in Net Promoter Scores. Half of all managers have gone through the program , which has generated 450 user-generated articles posted in the system, 65 groups, 280 active discussions and 45,500 class completions in 6 months.