About OptumCare

In 2015, OptumCare Operations’ L&D team developed an integrated knowledge management and improved workforce productivity tool. This in-house developed software is a single portal for information required by any role within the company. Training materials, process documentation, search functionality, and critical business applications used daily are all accessed and available through this one program. The completely user-customized interface is visited more than 8,000 times each day. Increased productivity, higher employee satisfaction, and effective streamlining of processes are all business outcomes that have been realized with this tool.