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Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center
Rethinking contact center work means embracing digital technologies that align with customers’ preferences.
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Meet the CLO Advisory Board: Adri Maisonet Morales
Meet CLO Advisory Board member Adri Maisonet Morales, vice president of Enterprise Learning and Blue University at Blue Cross Blue Shield of North Carolina.
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Here’s the latest thinking on measurement, analytics and reporting
6 areas in particular are poised to transform our profession in the coming decade.
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Here's the latest thinking on measurement, analytics and reporting
6 areas in particular are poised to transform our profession in the coming decade.
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Listen: Parexel’s Greg Friedman shares how learning benefits from an organizational development spin
The vice president of HR at the Boston-based clinical researcher talks organizational development, strategy, culture and rethinking performance management.
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Talent10x: The Essentials of Talent Analytics Strategies
Amy Dordek, co-founder and chief revenue officer of GrowthPlay, talks about the basics of starting a talent analytics strategy and what success with the plan looks like.
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Using Smarter Analytics to Reduce Turnover
Organizations don’t necessarily need extensive analytics done to determine root causes of turnover; they can simply use smarter analytics.
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Onboarding Data Can Reveal Root Cause of Turnover
Among the plethora of data at business leaders’ fingertips are answers to why employees leave.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
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