-
Start where you want to finish
When it comes to aligning soft skills with business measures, start with the “why.”
-
What would happen if we eliminated the formal L&D department?
It’s a chilling question. But it stimulates some reflection: What are we doing to convince executives that L&D is contributing to the organization’s success — not just in a logical or intuitive way, but with actual data from trusted resources?
-
Design for success and measure it along the journey
Black box thinking is needed throughout the learning and talent development cycle.