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My pandemic learning lessons
Here are 10 takeaways from the COVID-19 pandemic.
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Embrace design thinking to advance diversity, equity and inclusion
Design thinking encourages a forward look, playing chess rather than checkers. And design thinking principles can assist us to holistically solve more complex and intertwined DEI challenges today.
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Virtual Reality Could Be the Answer to Sexual Harassment Training
Companies spend millions on sexual harassment training and often don’t see desired results. Could virtual reality provide employees with the empathy necessary to finally improve the problem?
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Think Like a Start-Up, Act Like a Product Manager
L&D’s role should be content direction, not creation. Here are six fundamental lessons gleaned from the experiences of product managers and tailored to L&D.
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Finding the Right Level of Empathy
Not all empathy is created equal. Empathy in business works but only if leaders use the right type at the appropriate level.
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Hurricane Harvey, Irma Show the Need for Employer Communication and Empathy
Disasters like the one gripping southeast Texas bring to light the responsibilities leaders have to communicate and empathize with their workforce.
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Talking Politics at Work Shouldn’t Be Taboo
Our country’s political discourse has arguably never been nastier. This is why business leaders should allow sensitive political conversations in the workplace. Doing so with civility teaches us how to be more empathetic to differing points of view.
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People Are Still Talking About the United Fiasco
Avoid on-the-job incidents with training to empower employees and strengthen empathy.