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Jesse Jackson

JPMorgan Chase & Co.

Head of Product for Firmwide Employee Experience for Integrated Help

About Jesse Jackson

Jesse Jackson serves as the Head of Consumer & Community Banking and Firmwide Operations New Joiner Experience for JPMorgan Chase. His  responsibilities include leading the global team that delivers a broad spectrum  of hiring talent from complex banking to branch level associates. This globally  distributed high impact Talent Acquisition function ensures the business has  the talent it needs for long-term success.  

Jesse has been with the JPMorgan for over 30 years, joining the bank via the  firm’s Management Development Program after completing five years of active  duty in the United States Navy. He has held other global roles including Head  of Product for Firmwide Employee Experience for Integrated Help, Firmwide  Head of Learning and Career Experience for JPMorgan Chase plus several  national leadership roles within both Commercial Banking and Business  Banking, serving as Client Service Executive for both lines of business. Jesse has  also held various Consumer Banking management roles. 

Jesse holds a Doctorate degree in Education from New York University with a  concentration in Leadership and Innovation. He also holds a Master degree  from New York University and a Bachelor’s degree from the University of  Maryland, both with a major in Economics. He completed J. P. Morgan Leading  through Execution and Leadership Edge training. Jesse also completed Silicon  Valley Product Group’s Product Training Program, he holds Six Sigma Quality  Improvement and Total Quality Management certifications.  

Jesse currently serves as the Co-Chair of JPMorgan’s Black Organization for  Leadership Development (BOLD). He served as a Working Group member for  New York City Mayor’s Future of Workers Task Force and is a board member to  Education Trust a not-for-profit focused on education equity. Jesse resides in  New York with his wife and son.