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Servant leadership and AI: Agility and empowerment for the CLO
In a world perceived by many as disrupted by AI, there is an opportunity for expansion of the role of the CLO beyond the traditional scope of L&D to becoming a servant leader.
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The CLO’s role in leveraging technology to transform L&D
As technology continues to reshape the L&D landscape, the role of the CLO has evolved from a mere facilitator to that of a strategic driver of organizational growth.
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Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center
Rethinking contact center work means embracing digital technologies that align with customers’ preferences.
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Transforming e-learning through AI: Integrating ChatGPT into learning modules
With a touch of AI, the potential to enhance self-paced e-learning modules and respond intelligently to user inputs and behavior is immense.
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The 5 reasons L&D is going to embrace ChatGPT
Generative AI and neural networks may be threats to some jobs, but they are going to radically improve and change corporate training, says global HR influencer Josh Bersin.
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Can empathy and innovation coexist?
As the world of work and the world at large are increasingly digitized and broad in scope, we must remain people-first in our philosophy of innovation.
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Training the citizen developer for organizational success
Be an essential part of your organization’s success by helping citizen developers become successful.
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Overcoming the tech skills confidence gap
To prepare the workforce for the jobs of the future and reduce the tech skills confidence gap, companies must play a greater role helping educate emerging talent in schools.